Shipping Policy
Shipping Policy
We at Rati Essentials strive to offer you a timely delivery for all your orders. All purchases made by the customers are shipped from our dispatch unit in Vaishali, Ghaziabad via courier.
- We ship our products to all parts of the country.
- All domestic orders are processed within 24 hours. You can expect the delivery for your product within 3-7 business days in metro regions and between 10-12 business days for non-metro regions.
- Rati Essentials is not responsible for any damage post-delivery.
- For any concerns regarding your delivery please contact our customer care (care@ratiessentials.com) within 7 business days of your order delivery for resolution to your concern.
- Shipping and handling charges may vary based on the product, package size, volume, type and other considerations. Final shipping charges will be calculated at check-out.
- A flat shipping charge of ₹99 is applicable on all orders below ₹999. All order above ₹999 are eligible for free shipping.
- Customers can expect a slight delay in the estimated delivery time due to different Covid-19 restrictions in different regions.
- Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery, please suggest an alternative i.e., a family member, colleague, neighbour, etc. However, the brand takes no responsibility for goods signed by an alternative person.
- Certain courier partners may request an OTP to complete delivery. This will need to be provided for completion of delivery. OTP will be sent to the number inputted at time of placing the order.
